Byga Messaging (email based) on Mobile

Mobile App: Screen Layout

The interface provides many of the standard functions for creating an email. Users can send Byga Messages to recipient’s email clients (e.g., Gmail, Yahoo, etc.).

If the user is part of multiple clubs, the compose message button will first require the user to select one of their clubs before being able to select recipients.

Mobile App: Composing Message and Selecting Recipients

Click on the Compose Message button to start composing a message. In addition, if users are within various portions of the app (e.g., a team, an event), clicking on the Byga message icon will automatically populate the relevant recipients.

  1. Users can manually add recipients via the search menu from their teams and groups
    1. Users can add any club recipient list they have permission to message (shown on the left panel).
  2. Recipients can be moved between the To: and Bcc: line.
  3. By default, when sending a Byga message only an email is sent. The sender can specify that the message is time sensitive. Only if this is done will a mobile alert also be sent to recipients.
    1. Note, recipients may separately get mobile alerts from their email client (e,.g., Gmail, Yahoo, etc.) if they have notifications set up for their email client.
  4. Admin Only Feature: Users with the Use Club Emails can make the Reply To as one of the Club Emails configured in the Club’s General Settings → Emails.

Manually Adding Team as Recipient

To manually add recipients, click on the “+” in the message compose screen. This will provide the following lists:

  • My Teams (as player contact or team staff)
  • My Groups (depends on the user’s team or club roles)
  • Club Lists (club lists that the user has permission to message)
  • Club Teams (full list of teams the user has permission to message)

Messaging a Team or a Subset of a Team

Various options are available to message a team:

  • Selected automatically if within a team page
  • Or manually added by clicking on the “+” in the message compose screen
  1. Automatic recipient selection from the team page, message recipients will include:
    1. Player contacts
    2. Guest contacts
    3. Each Team Role separately (e.g., coaches, managers, etc.)

This provides a convenient way to message the entire team. Any of these recipient lists can be deleted by clicking on the “x” and additional recipients can be added by clicking on the “+” (if for example needing to message only a subset of players’ contacts).

  1. Manual recipient selection: additional recipients can be added by clicking on the “+” (if for example needing to message only a subset of players’ contacts).

Note, if started from the team context, but the need is to message only a subset of the team, make sure to delete the “player contacts” and “guests” and any unintended team role recipient lists.

Messaging a Single Player Contact

Depending on the permission settings, follow these instructions to message an individual player contact:

  • Go to the team page
  • Click on the roster (or the Staff if needing to message a specific team staff member)
  • Click on a player contact
  • If permitted to message, click on the mail icon
  • If access is provided to the user’s phone number, an option will be available to call or send an SMS text message.

Please follow the club policies on communications regardless of permission settings.

Manage Message in Inbox List Screen

The following information is available in the inbox list screen.

  1. A search option is available to search message content within the inbox.
  2. Messages are marked if they have been unread with an orange dot.
    1. Because users are more likely to read their Byga messages on their email client, there is also an option to mark all messages as read in their inbox.
  3. Messages that were sent with the times sensitive option, will show a bell icon.
  4. Click on the envelope to compose a new message.

Inbox Message Controls

When clicking on an inbox message, the following controls are available:

  1. Navigate forward or backward in message list
  2. Copy the text content in the message to the clipboard
  3. Forward, reply to the sender or reply to all and enable to compose message controls
  4. Delete message

Manage Message in Sent Folder Screen

A copy of each Byga message sent by the user is found in the Sent folder.

  1. Sent messages can be searched.
  2. Clicking on each message to view the content and the sent message controls

Sent Message Controls

The following controls are available:

  1. Forward to different recipients.
  2. Copy the message with the same recipients. Note, some non-text content is not duplicated in this case. To maintain the non-text content use the forward option.
  3. Copy the text content to the clipboard.
  4. Delete message.

For more information, please reference Byga Communication Tools - Messaging, Chat, System Notifications

Jan 26, 2024