Vertical Insure

• I have an unknown charge from ViCoverage, who can I contact to find out more?

  If the charge is coming through as "ViCoverage" or "Vertical Insurance" you can review the product here https://vicoverage.com/what-did-i-buy/. You can login to view your information and if you do not have a login you can reach out to their support at support@verticalinsure.com

• What is ViCoverage?

  Due to the fixed costs of running youth sports organizations, many organizations provide an Registration Protection insurance option to families in lieu of offering a refund policy. Accident Gap Medical can help families who get injured and must cover part of the medical expenses. The following...

• I signed up for a ViCoverage policy in error, what do I do?

  Please reach out to ViCoverage directly using their contact us form here: https://vicoverage.com/contact/

• How do I file a claim for a ViCoverage policy?

  You will want to login to your ViCoverage account here: https://vicoverage.com/contact/ and they will walk you through the file a claim process.

• How can I confirm if I signed up for a ViCoverage policy?

  If you enroll in a ViCoverage policy, you'll receive an email confirmation from ViCoverage, along with details about the policy included on your club receipt.

• I signed up for a ViCoverage policy, how do I locate my confirmation?

  You can reach out to ViCoverage directly at https://vicoverage.com/contact/ to have any confirmations confirmed or resent.

• Where can I see my ViCoverage policy?

  You can sign-in to ViCoverage here: https://customers.verticalinsure.com/login

• I did not buy ViCoverage during registration but have reconsidered

  Option to obtain a quote for the policy and sign up here.

• Why am I being charged separate fees for registration and my ViCoverage policy?

  It is true that there are separate charges for the registration fees and each of the insurance options selected. The charges for insurance will be made directly to the insurance provider and the charges for registration will be made directly to your club. Any questions on the charges for insura...